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Use the Spoke in a Flow

Overview​

In this activity, you will use the new Spoke in a Flow.

Instructions​

  1. Click on the Home button to return to the main page of flow designer Alt text

In the following steps, we just want to show a builder can consume/use the new Spoke Action that we have created.​

  1. Click on Create New (1) then Subflow (2) Alt text
  1. Enter a Subflow name (put the name you want) and click submit (leave all other field with default values)
    note

    Typically a builder would create a new flow or subflow in his own Application Scope, but for a quick test in a lab instance it doesn't matter we can save it in the Global scope.

    Alt text
  1. A new tab will open for your new subflow, under ACTIONS Click Add an Action, Flow Logic or Subflow (1) Alt text
  1. Select Action then type Visit, this should display your new spoke Visitor Access (2), click on it then click the action Check if a useer exists (3) Alt text

  1. Now we can pass the value to the action, here we are going to hardcode values just for test purposes, typically we would lookup a record in ServiceNow and pass values from that record to the action. We will cover that in detail in the optional section of the lab.

    FieldValue
    dateofbirth1984-01-25
    firstnameAshley
    lastnameBurney

    Using the values from the table above, set the dateofbirth (1). firstname (2). lastname (3) then click Done (4) and click the Test button. Alt text

  1. Then click Run Test (1) Alt text
  1. Click Your Test has finished running, View the subflow exectution detailsAlt text

Recap​

In this lab, we've learned how to create a new Spoke using the Spoke Generator, allowing us to integrate ServiceNow with an external application featuring a usable API. In the optional section of this lab, we will delve into more advanced concepts of Flow Designer/Ihub and demonstrate how to employ the value retrieved from the Spoke action to update a record in ServiceNow.

note

With the Spoke Generator, you no longer need to manually configure the REST Step and JSON Parser Step; the Spoke action generated by the Spoke Generator handles this automatically for you.