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Exercise: Create Credential Alias

Estimated Time to Complete: 10 minutes​

Overview​

A Credential Alias ↗ is a username and password used by ServiceNow to log into a remote system.

In this case, it will be used by App Engine Studio to access the Controller Instance.

You will create the Credential Alias with a user account that has already been created for you.

Before Exercise​

After Exercise​

Instructions​

caution

For this exercise, the specific Application Scope is not critical - Global is acceptable. Always check with your Platform Administrator for any company policies around Connection and Credential Aliases ↗.

danger

Complete this section in DEV.

  1. Log in to DEV.
  1. Navigate to All >> type Connection & Credential Aliases >> click either Connection & Credential Aliases.

Navigate to Aliases

  1. Click New in the top-right to create a new Credential Alias record.

Create Alias

  1. Set the Type to Credential.

Set Type

  1. Set the Name to 'Pipeline Credentials' and click Submit.
Pipeline Credentials

Set Name

Submit Name

  1. Click Pipeline Credentials to open the record.

Open Record

  1. Navigate to the Credentials Related List and click New to add a credential.

Add Credential

  1. Select Basic Auth Credentials.

Select Basic Auth

caution

You will now input credentials for AES to log into the Controller instance.

The password for this remote user account is pre-configured.

Errors will occur if you do not use the specified password provided below.

  1. On the Basic Auth Credentials form, fill in the following values and click Submit.
info

Remember to use the copy button to copy the text below.

Name
Pipeline Service Account
Username
svc_pipeline
Password
ILoveHyperAutomationTimes500!

Enter Credentials

note

The dots in the password field will be shorter after you save the password. This is normal

Lessons Learned​

In completing this exercise, you have successfully achieved the following milestones:

  • Gained experience in creating and managing Connection & Credential Aliases in ServiceNow.

  • Familiarized yourself with Basic Authentication Credentials setup.