2.4 Preview in portal

Overview

Requester users access ServiceNow via portals. The main 'out-of-the-box' default portal offered by ServiceNow is called Employee Center.

More Info: ServiceNow Product Docs Employee Center

In this exercise, you will preview the 'Apply for Telework' Record Producer in the Employee Center portal.

Instructions

1. Go to the browser tab that says 'Home - Creator Workshops'.

2. Open the Employee Center.
   1. Click All.
   2. Type employee center.
   3. Click Employee Center.

3. Search for the 'Apply for Telework' Record Producer form.
   1. Type telework in the search box.
   2. Press ENTER on your keyboard.

4. Click 'Apply for Telework' in the search results.

tip

Click the question-mark icon to see the annotation you pasted from the Word doc. Click it again to close the annotation.

5. Fill out the form with the following values: (💡 double-click, copy & paste into the form).

   Step	Field Name	Field Value
   1	Who is this request for?	David Loo
   2	When do you need this?	This week
   3	What type of Telework arrangement are you applying for?	Situational Telework
   4	Number of days per week?	3
   5	What is the reason for Teleworking?	Dependent Care
   6	Click Submit.

   

Exercise Recap

In this exercise, you learned how to use Employee Center to submit a Telework Case request on behalf of a different user than yourself.