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Exercise: Create Environments

Estimated Time to Complete: 10 minutes

Overview

Environments ↗ contain information about a ServiceNow instance and how to access it.

Next, you will create an Environment record for both "Production" and "Development" on the Controller instance where AEMC is installed

Before Exercise

After Exercise

Instructions

  1. Log in to Prod.
  1. Click All >> type environment >> click Environmentsrelative
  1. Click New in the top-right. relative

  2. Complete the form as below.

    FieldValue
    NameDev
    Instance TypeDevelopment
    Dev Instance URL
    Instance credentialPipeline_Credentials
    Is Controller?UNCHECKED
    Instance IdThis will auto populate after clicking Validate.
  1. Click Validaterelative

relative

  1. Click Submit to finish creating the environment record. relative
  1. Click New in the top right. relative
  1. Complete the form as below.

    FieldValue
    NameProd
    Instance TypeProduction
    Prod Instance URL
    Instance credentialPipeline_Credentials
    Is Controller?CHECK THE BOX
    Instance IdThis will auto populate after clicking Validate.
  1. Click the "Validate" button. relative

relative

  1. Click Submit to finish creating the environment record. relative

Lessons Learned

In this exercise, you have:

  • Understood the function and importance of Environment records in the ServiceNow platform.

  • Acquired the knowledge of validating these Environment records.

  • Successfully configured Environment records for both Development and Production instances in your Prod environment.