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Exercise: Collaboration Request

Estimated Time to Complete: 5 minutes​

Overview​

In this exercise, Sydney needs help building an Integration in her app.

She will submit a Collaboration Request ↗ for Priya to assist her.

Instructions​

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Complete the next exercise as Sydney in the Dev environment.

If you are following the directions from the last exercise, you should still be impersonating her in Dev and still be in App Engine Studio.

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Complete this section in DEV.

  1. Log in to Dev.
  1. Click the Manage Collaborators button.

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  1. Type 'Priya' into the field Invite people by name or group.
  1. Click on her name.

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  1. Select Integration Specialist in the dropdown and then click Send.

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  1. You should see a blue message as below.

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  1. Click the X to close the dialog.

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Lessons Learned​

Simplicity of Collaboration

The process of requesting collaboration within ServiceNow's App Engine Studio is straightforward and user-friendly, facilitating an efficient collaboration process. The simplicity of inviting someone by name or group minimizes confusion and accelerates the collaboration process.

Role Assignment

The ability to assign specific roles, like "Integration Specialist" in this case, during the invitation process allows for clearer task division and expectations. It reinforces the need to understand different roles within a team and their specific responsibilities.